This track explores how artificial intelligence is reshaping IT operations, administration, and security. Participants will learn how to use AI tools effectively while understanding their limitations, risks, and governance requirements.
Topics include Copilot and AI assistants for IT operations, prompt engineering for administrators, automation with LLMs, AI-assisted troubleshooting, and safe AI adoption in enterprise environments. The track also addresses security and risk considerations such as data leakage, over-reliance on AI, and responsible use policies.
This track prepares IT professionals to leverage AI as a productivity multiplier—without sacrificing control, security, or accountability.