"Microsoft 365 – Office Apps" for the IT Pro, Workshops, Microsoft Sessions

TF03 Half-Day Workshop: Managing Change in a Microsoft World! Office 365 Governance and Change Management

August 12th, 2022

9:00am - 12:00pm

Level: Introductory Intermediate

Michelle Gilbert

Teams Technical Specialist


This workshop will focus on how to best operationalize your Office 365 investment. We will walk through how to develop a governance board focusing on tenant and service management, define roles and responsibilities, learn how to manage change in a SAAS solution that uses an evergreen service management model, and develop a system of communication to better support your customers.

You will learn:

  • Discover how Microsoft communicates change to customers
  • Define Roles & Responsibilities in M365
  • Use Teams to build a central location to manage change