Troubleshooting modern Windows clients is more complex than ever. With cloud management, multiple agents, layered security controls, and constantly evolving updates, identifying root causes requires a structured and methodical approach.

In this session, we’ll walk through common real-world client issues and the tools and techniques required to resolve them. You’ll learn how to analyze event logs, application logs, and management agent data — and how AI-powered tools can assist in log analysis and pattern recognition to accelerate troubleshooting.

From application deployment failures to policy conflicts and agent communication issues, this session focuses on practical workflows you can immediately apply in your environment.

You will learn:

• Proven troubleshooting methodologies for modern Windows clients
• Structured workflows and processes to identify root causes efficiently
• How to troubleshoot application deployment and management agent issues
• How to leverage AI tools to analyze logs and speed up problem resolution