Client and Endpoint Management

TH19 Supporting Surfaces? Learn the Surface Diagnostic Toolkit for Business Now

August 8th, 2019

3:30pm - 4:45pm

Level: Introductory Intermediate

John O'Neill, Sr.

Chief Technologist

AWS Solutions

Microsoft's Surface line took the enterprise world by storm! These devices set the standard for tablets and premium laptops for organizations large and small. What do IT departments do when it comes time to troubleshoot or reassign one of these devices? Simply reloading Windows isn't an optimal solution. Microsoft developed dedicated tools for Surface device troubleshooting and redeployment. In this session, learn start to finish how to use these tools for speedy, and effective, Surface device support.

You will learn:

  • Troubleshooting with the Surface Diagnostic Toolkit for Business
  • Using the Surface Secure Erase Tool to ensure data security
  • Obtaining and loading device specific Windows images for Surface devices