Troubleshooting Blue Screens, system lockups and performance bottlenecks are among the toughest outages that Windows can dish out. Take your skill set to the next level up making you indispensable when it comes to resolving complex issues. Learn advanced troubleshooting tricks and techniques, along with free state-of-the-art tools from Microsoft as you gain hands on experience during this full day workshop. Install the Windows Debugger and Performance toolkit on your laptop as you practice newly acquired knowledge giving you the confidence you'll need when you return to the office.

Note: Your laptop should be running Windows 7 or later with at least 2GB of free disk space to install the tools and stage lab materials.

You will learn:

• Best practices for analyzing Windows crashes, hangs and performance issues
• Gain hands-on experience with proven techniques for troubleshooting complex outages
• Install the latest free tools from Microsoft ready to take back to your office