Soft Skills for IT Pros

    This track focuses on developing the essential soft skills required for success as an IT professional. Participants will explore effective communication, problem-solving, time management, and collaboration techniques. In addition, the track will cover topics such as customer service, conflict resolution, project management, and leadership skills. Through interactive workshops, group discussions, and role-playing exercises, participants will enhance their interpersonal skills and gain insights into managing stakeholders, working effectively in teams, and delivering exceptional IT services. This track aims to equip participants with the non-technical skills necessary to thrive in their IT careers.

  • TW06 Best Tips on How to Become a Great Leader in a Management Position Wednesday August 7 9:30am - 10:45am