System Center

T04 Never Troubleshoot Again! Self-Service Desktop Refresh with ConfigMgr 2012

October 1st, 2013

9:15am - 12:15pm

Greg Shields

MVP, vExpert

Author Evangelist


Admittedly, “Never Troubleshoot Again” might be a bit sensationalist for a session title. But stop for a minute and consider the possibility: One user’s desktop problem no longer need kill your entire day. Why troubleshoot that desktop when you can simply rebuild it? And why rebuild that desktop when its user can rebuild it themselves?

If you don’t believe it, Microsoft MVP Greg Shields of Concentrated Technology has a session for you!

Join him in this three-hour exploration of the newest approaches in desktop deployment, and how a focus on “building blocks” over “images” makes deployment a task you can fully-automate. You’ll learn how users can self-service the process with the aid of System Center Configuration Manager 2012’s Application Catalog and Software Center. All it takes is a little up-front effort, and a few hours with Greg, to change everything about how you deliver desktops.

You will learn:
  • How "building blocks" improve desktop delivery over "images"
  • Learn to construct an automated desktop deployment system with ConfigMgr 2012
  • Discover the self service functionality built into ConfigMgr 's Application Catalog and Software Center