Tutorials, Advanced Troubleshooting for Servers and Applications

PRE3 Tutorial: Windows Crashes and Hangs: Simple Steps in Finding Every Root Cause

March 14th, 2011

1:00 PM - 5:00 PM

Level: Intermediate

Bruce Mackenzie Low

Bruce Mackenzie-Low


Systems Software Engineer

Hewlett Packard Enterprise

Do you feel helpless when your Windows servers crash? Do you hit the reset button while praying your server will reboot? Do you dread spending hours on the phone being passed around the world seeking assistance for your Blue-Screen-of-Death (BSOD)? Fear not, you’ve come to the right tutorial! Learn about simple techniques used to configure and analyze kernel memory dumps. Get hands on experience with your laptop as you install the debugger and analyze your own Windows crashes. Several real world case studies will be presented with live demos that explore the various commands and techniques used to determine the root cause of failure. A cookbook approach is leveraged to identify failing software or hardware components responsible for outages – saving you from future downtime and instability on your Windows servers.