Frequently Asked Questions


What meals are included with registration?
Coffee service will be available before courses beginning in the morning. Lunch will be served on Tuesday, Wednesday and Thursday. If you have paid to attend that day of the event, lunch will be provided.

Will I be able to request special meals (i.e. kosher, vegetarian)?
Yes, you will be prompted for special meal requirements during the registration process.

Where can I find things to do in Orlando?
Visit for information on places to visit and things to do in Orlando.


Do you accept Purchase Orders?
If you would like to use a Purchase Order you may do so when registering online. If you have any questions about using a purchase order please contact our registration department at 1-800-280-6218 or 1-541-346-3537.

Where may I obtain your federal tax ID information for my accounting department?
Please contact the registration office and they will fax or mail a completed W9 form to you. TechMentor's Federal Tax I.D. Number is 20-4583700

Where can I request a receipt?
You will receive an official receipt on your badge when you check in at the conference. However, if you need a receipt before arriving onsite, you may request one by writing or by calling the registration office at 1-800-280-6218. Receipts are processed weekly.

How may I make changes to my registration?
You may request changes to your registration by writing or by calling 1-800-280-6218 or 1-541-346-3537 or by faxing your request to 1-541-346-3545.

How can I change the sessions I’ve signed up for?
You can re-access your registration and change your session selections by going to the registration link of the website and selecting the option "Re-Access your Registration." You will need your confirmation to re-access your registration and then alter your course selections. You may also change your course selections by calling 1-800-280-6218 or 1-541-346-3537.

What if I need to cancel my registration?
All requests for cancellation must be sent in writing to the registration office. Requests must be received by the cancellation deadline to qualify for a refund. A cancellation-processing fee of $250 will be charged for each cancellation request. No refunds will be given after February 3, 2009.

If I cancel my conference registration will my hotel room be cancelled as well?
No, these are handled separately unless you purchased the conference package that included hotel room. Please contact the hotel directly to cancel your room reservation unless it was included as a part of your package.

May I send someone in my place if I cannot attend?
Yes, you may transfer your registration to another person at any time. Requests must be made in writing and may be emailed or faxed to 1-541-346-3545 or bring the request with you onsite.

Will I receive confirmation of my registration?
Yes, if you include your email address you will receive an email acknowledgement of your registration being received in the conference database.


Will there be opportunities for small group discussions?
A number of networking opportunities will be available for a change of pace to the conference format. We also encourage attendees to network in the morning over coffee.

How can I network with peers who have similar interests?
Be a part of pre-conference networking with paid attendees by checking the "Attendee Networking" box when you register. Prior to the conference you have an opportunity to introduce yourself to other attendees and arrange to meet for lunch, dinner or during other break times to meet and network.


Will there be computers with Internet access at the conference?
Yes, an email café area is available for all attendees.