Learn the Secrets of How Microsoft Does IT

W24 Smart Solutions for Conquering Crashing Applications

August 22nd, 2012

4:45pm - 6:00pm

Level: Intermediate

Bruce Mackenzie Low

Bruce Mackenzie-Low


Systems Software Engineer

Hewlett Packard Enterprise

With today's mission critical applications, it is no longer acceptable to use the Task Manager to kill your unresponsive application and pray it successfully restarts. Get a glimpse at how Microsoft troubleshoots their IT application hangs and crashes. Learn about tools such as ADPlus, ProcDump and the Windows Debugger as you tackle real world cases. Learn about advanced debugging techniques that allow you to identify exactly what the application was doing at the time it crashed, and then search the world-wide-web with confidence for your solution. You will be able to immediately take advantage of these tools and techniques at the office putting an end to troublesome apps!

You will learn:

  • Explore free tools from Microsoft used to capture application memory dumps.
  • Learn how to install the Windows debugger and setup the symbol path.
  • Understand how to use the debugger to analyze process memory dumps to determine what caused the application to crash or hang.