An All New Focus on Windows Desktop Administration and Application Delivery

TH8 Fixing the Biggest Problems with Printing and Print Servers

October 13th, 2011

1:15 PM - 2:30 PM

Level: Intermediate

Bruce Mackenzie Low

Bruce Mackenzie-Low


Systems Software Engineer

Hewlett Packard Enterprise

Troubleshooting Windows print spooler crashes and hangs can be very challenging, what with all the different types of printers and drivers available. Escape that nightmare by attending this session on the foundations of the Print Spooler Service and how it communicates with printers. You’ll explore the different methods of capturing a print spooler memory dump to identify failing components. You’ll see the installation and configuration of the Windows debugger for solving the hardest print problems.  And you’ll leave with a set of techniques used to analyze print spooler dumps to determine which component, driver, printer, and job is causing the failure.